Have you got your current systems integrated with E-commerce integration software? If not, check out why your company may be ready for that integration and how you go about doing it
eCommerce integration is when a company connects their eCommerce site to their other online sales outlets and back-end management systems for example like an ERP or a POS system. Integrating your systems will allow for the cross-directional flow of information, or data between your systems.
The advantage of Integration eliminates the need to duplicate the same information into each system individually. Instead the data will flow automatically into one system, allowing for information to be entered only once into the integrated system.
For example, a company may want to keep track how much inventory they have of each product in their ERP system. So, when they sell a product online, they can adjust the inventory count. But without integration, they would have to change the inventory counts in both systems to reflect the reflect the number of items left. So, with integration, inventory counts would automatically change across both systems post sale.
Having trouble keeping up with current sales volumes? Increased sales can be daunting for a company. Dealing with more orders can mean more hours hunched over a keyboard hand-keying data across your systems, this can be made easier with integration.
A big key indicator that your company is ready for eCommerce integration, is you have big teams spending most of their working day manually moving data between two or more systems. Some employers so call their employees “data ninjas” who solely just enter product data from their ERP system into their eCommerce website.
No team in any forward-thinking company should spend hours hand-keying the same data from one system to another system, whether it be eCommerce orders, inventory counts, or product information updates. If you are heavily reliant on manually moving data, your business will be more prone to human mistakes. If the same data is re-entered again and again, it’s liable to contain errors. Just one slip can lead to shipping addresses spelled incorrectly, wrong inventory counts and poor product information.
Also, you have to consider that these problems do not just affect your team internally. For example, a wrong shipping address entry can lead delayed deliveries and frustrate your customers.
Most importantly, your customer experience is on the line here. But eCommerce integration can fix all these problems. So, when integrating your website to your other online sales channels and back-end systems, you gain these benefits.
- You eliminate manual entry of order, item, inventory, customer, and shipping data. This saves your company time and reduces human errors.
- Integration can Sync inventory levels to ensure you don’t oversell by providing accurate inventory levels across all your sales/ecommerce channels.
- You can automatically notify customers when orders have shipped. Customers can easily then track the delivery of their products, giving good customer experience.
- You can very quickly make updates to data, such as price change and product information on one system.
- You can easily and efficiently add more sales channels, such as varied marketplaces, without losing efficiency of operations.
- Easily and readily handle an increase in orders without needing to add more resources
